Privacy policy
Last updated: June 25, 2026
Cirex operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Cirex is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, payment information, transaction details, payment confirmation, and related payment information.
- Account information including your username, password, preferences, and settings.
- Transaction information including products viewed, added to cart, purchased, returned, exchanged, or cancelled.
- Communications with us including information you provide when contacting customer support.
- Device information including browser information, IP address, device identifiers, and network information.
- Usage information including how you interact with and navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you create an account, place an order, communicate with us, or otherwise provide information.
- Automatically through the Services, including through cookies and similar technologies.
- From service providers who process information on our behalf.
- From business partners and other third parties, where permitted by law.
How We Use Your Personal Information
Depending on how you interact with us, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to:
- Process payments and orders
- Fulfill purchases
- Arrange shipping and delivery
- Process returns and exchanges
- Manage customer accounts
- Provide customer support
- Improve and personalize the shopping experience
- Recommend products and services
Marketing and Advertising
We may use personal information to:
- Send promotional communications
- Deliver marketing content
- Display relevant advertisements on our Services and third-party platforms
You may opt out of marketing communications at any time.
Security and Fraud Prevention
We use personal information to:
- Verify user accounts
- Detect and prevent fraud
- Protect customers and our business
- Maintain the security and integrity of our Services
Communicating with You
We may use your information to:
- Respond to inquiries
- Provide updates regarding orders
- Deliver customer support services
Legal Reasons
We may process personal information to:
- Comply with legal obligations
- Respond to lawful requests from authorities
- Enforce our policies and terms
- Protect our legal rights and interests
How We Disclose Personal Information
We may disclose personal information in the following circumstances:
- With Shopify and service providers who assist with payment processing, hosting, fulfillment, shipping, analytics, customer service, and related operations.
- With marketing and advertising partners when necessary to provide advertising and promotional services.
- When you direct us to share information with third parties.
- With affiliated companies within our corporate group.
- In connection with mergers, acquisitions, business transfers, legal proceedings, or similar events.
- When required by applicable law.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information submitted through the Services may be shared with Shopify and third parties located in different countries to facilitate operation of the Services.
To learn more about Shopify's privacy practices, please visit:
Shopify Consumer Privacy Policy
Third-Party Websites and Links
The Services may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any personal information.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you believe a child has provided us with personal information, please contact us so that we may take appropriate action.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
- Provide the Services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements and policies
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Right to Access
- Right to Know
- Right to Delete
- Right to Correct
- Right to Data Portability
- Right to Object to Certain Processing Activities
- Right to Restrict Processing
- Right to Withdraw Consent where applicable
- Right to Opt Out of Certain Advertising Activities
We may verify your identity before processing requests and will respond in accordance with applicable law.
Managing Communication Preferences
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.
Even if you opt out of marketing messages, we may continue to send transactional or service-related communications regarding your orders or account.
Complaints
If you have concerns about how we process your personal information, please contact us using the information provided below.
Depending on applicable law, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred to, stored, and processed in countries other than your country of residence.
Where required by law, we will use appropriate safeguards and approved transfer mechanisms to protect personal information during international transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any updates will be posted on this page together with the revised "Last updated" date.
Contact Information
Store Name: Cirex
Legal Representative: Donnexa Gresham
Email: admin@cirex.shop
Phone: +1 (281) 571-9928
Business Address: 3802 Amos St, Houston Texas 77021, United States
If you have any questions about this Privacy Policy, your personal information, or would like to exercise any privacy rights available to you, please contact us using the information above.