Shipping policy
Last Updated: June 25, 2026
Thank you for shopping with Cirex. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.
Order Processing
All orders are typically processed within 2–3 business days after payment has been successfully completed.
Orders are processed and shipped Monday through Friday, excluding weekends and public holidays.
If an order is placed on a weekend or public holiday, processing will begin on the next available business day.
In rare cases, order processing may take longer due to high order volumes, inventory verification, or other operational reasons. If there is a significant delay, we will notify you via email.
Shipping Time
After your order has been processed and dispatched, estimated delivery time is generally:
30–45 business days
Please note that delivery times are estimates only and may vary depending on destination, carrier operations, customs procedures, local postal services, weather conditions, and other factors beyond our control.
Delays
While we strive to deliver all orders within the estimated timeframe, shipping delays may occasionally occur.
Delays may result from:
- Severe weather conditions
- Natural disasters
- Transportation disruptions
- Customs inspections
- Carrier operational issues
- Other unforeseen circumstances
If shipping is affected by unstable conditions, orders will continue moving once those conditions have been resolved.
Shipping Rates
Shipping fees and free shipping eligibility vary depending on the country or region.
The shipping options available for your location, including any applicable free shipping thresholds, will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
To track the status and location of your package, please visit:
Please allow a few days after shipment for tracking information to become available.
Lost Packages
If your package appears to be lost during transit or tracking has stopped updating for an extended period, please contact our customer support team.
We will work with the carrier to investigate the shipment and assist you in resolving the issue.
For assistance with lost packages, please contact:
Email: admin@cirex.shop
Incorrect Shipping Information
Customers are responsible for ensuring that shipping information is accurate and complete at the time of purchase.
We are not responsible for delays or delivery issues resulting from incorrect or incomplete shipping addresses provided by customers.
Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Store Name: Cirex
Legal Representative: Donnexa Gresham
Email: admin@cirex.shop
Phone: +1 (281) 571-9928
Business Address: 3802 Amos St, Houston Texas 77021, United States